Frequently Asked Questions

No. RYNEXT Creator memberships are contract-free. You choose a monthly, 6-month, or annual billing cycle, and you can cancel or let your plan lapse at any time without a long-term commitment.

No. Membership fees are charged upfront when you sign up or renew, and all membership payments are non-refundable, including monthly, 6-month, and annual plans.

Revisions are not included with membership plans. Your videos, images, and captions are generated by AI and delivered as-is within 48 hours (24 hours on the Pro plan). If you'd like human-directed creative control with revisions, take a look at a RYNEXT Studio project instead.

• Starter — 2 AI videos, 2 images, 2 captions
• Growth — 4 AI videos, 4 images, 4 captions
• Pro — 8 AI videos, 8 images, 8 captions, 24hr priority delivery & priority support
• Kids Creator — 4 educational videos, 4 images, 2 captions

All plans deliver in 1080p, with videos up to 10 seconds each.

Yes. You can choose whichever billing cycle suits you at signup, and switch cycles on renewal. Longer cycles come at a discounted effective monthly rate — the same no-contract, non-refundable terms apply to all cycles.

Each piece of content is delivered via a one-time download link. Once downloaded, the content is yours to keep — but if you need it re-sent, a video can be re-downloaded for $15 and an image for $10.

No. RYNEXT Creator is fully AI-generated with no human oversight — that's what keeps it fast and affordable. If you want a human strategist directing your project, RYNEXT Studio is the right option.

Yes. Unlike memberships, RYNEXT Studio projects require a signed agreement before production begins, outlining the scope, timeline, and deliverables of your custom project.

No. As with memberships, payment for Studio projects is collected upfront and is non-refundable once your project has been submitted and work has begun.

Yes — every RYNEXT Studio package includes 2 rounds of revisions, so you can fine-tune the final cut with our creative team. This is one of the key differences from the membership plans, which do not include revisions.

• Brand Commercial — up to 30 sec, full production — $500
• Premium Business Commercial — up to 30 sec, for luxury & corporate brands — $600
• Animated Commercial — up to 30 sec, Tiny World style animation — $550
• Kids Custom Event Video — up to 30 sec, personalized for your child's event — $500

Each package includes 2 revisions.

Memberships are recurring, AI-only, and contract-free, with no revisions. Studio projects are one-time, human-directed productions with brand analysis, a custom script, creative direction, included revisions, and a signed agreement.

Fill out our quote form or start a custom project from the Pricing page. A human strategist will follow up to review your brief before work begins.

We accept Visa, Mastercard, American Express, Discover, and PayPal. All payments are processed securely.

Payment is collected upfront, before work begins — whether you're starting a membership or a Studio project.

All sales are final. We do not offer refunds on memberships or Studio projects, since payment is taken upfront and work begins immediately after checkout.

Yes, all transactions are processed through a secure, encrypted payment provider. RYNEXT AI never stores your full card details.

Reach us at support@rynext.ai for account and order questions, or info@rynext.ai for general inquiries. You can also call +1 (410) 921-9091 — please fill out our quote form before calling.

Yes. We're based in Maryland, USA, and available for both memberships and Studio projects nationwide.